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Hi All,
To help out with some of the questions we get about which APN (Access Point Name) you need to use while browsing on your mobile, we've put together the below guide. Before getting started you would need to make sure your phone has the correct WAP and Internet settings installed. If you're not already set up then you can get more help on our Vodafone WAP and Internet Settings thread, here.
What's an APN?
APN stands for Access Point Name, and is perhaps best thought of as a ‘gate’ or ‘portal’ through to reaching the internet. Different APN’s have different properties, and so there are benefits and features to using them appropriately.
When attempting to connect to an internet-based service (say, the browser, or email), most phones will normally prompt the user with APN options. It’s important that you connect through the right one, otherwise the service might not even work. Our quick guide will explain what all the different APNs are, and the ones that you need to go through to make the correct connection.
For example, a user’s APN list might resemble in part the following:
1 – Contract Internet
2 – Contract WAP
3 – PAYT Internet
4 – PAYT WAP
Contract Internet
APN: Internet
Username: web
Password: web
This is our default Contract customer APN for general internet use, and should be the default for any non-Vodafone or Live! related service (such as Google Maps, for an example).
What it’s used for: Go through this portal if you want to browse the web, connect to or send email from your mobile's built-in email inbox.
What it’s not used for: You cannot connect to Vodafone Live! via this APN (use 'Contract WAP', below)
Contract WAP
APN: wap.vodafone.co.uk
Username: wap
Password: wap
This is our default Contract customer APN for Vodafone Live! and Live! based services.
What it’s used for: Go through this portal if you want to browse Vodafone Live!, or make use of any Vodafone Live! services, such as Mobile TV.
What it’s not used for: You cannot access or send email from device-based email clients (such as Outlook Mobile, or a generic Messages inbox), nor will non-Vodafone internet-based applications work via this APN. For this please use the 'Contract Internet' APN
PAYT Internet
APN: pp.vodafone.co.uk
Username: web
Password: web
This is our default PAYT customer APN for general internet use, and should be the default for any non-Vodafone or Live! related service (such as Google Maps, for an example).
What it’s used for: Go through this portal if you want to browse the web, connect to or send email from your mobile's built-in email inbox.
What it’s not used for: You cannot connect to Vodafone Live! via this APN (use PAYT WAP, below)
PAYT WAP
APN: pp.vodafone.co.uk
Username: wap
Password: wap
This is our default PAYT customer APN for Vodafone Live! and Live! based services.
What it’s used for: Go through this portal if you want to browse Vodafone Live!, or make use of any Vodafone Live! services, such as Mobile TV.
What it’s not used for: You cannot access or send email from device-based email clients (such as Outlook Mobile, or a generic Messages inbox), nor will non-Vodafone internet-based applications work via this APN. For this please use the 'PAYT Internet' APN
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